Isolate the water
Close the nearest working isolation valve or the main supply if necessary. Keep clear of water near electrical equipment and do not stand below damaged or sagging ceilings.
Identify what the hose served
Flexible hoses are commonly used at basins, sinks, toilets and appliances. Note the fixture, approximate hose length and connection arrangement so a suitable replacement can be selected.
Consider adjacent hoses
Where several similar hoses were installed at the same time, one failure can justify inspecting the others for corrosion, bulging, damaged braiding or age-related deterioration.
Related information
A Water Leak: What to Do in the First 30 Minutes
The first half hour is about safety, isolation, protecting contents and documenting the event.
After-Hours Plumbing Emergency Checklist
The immediate objective is usually to protect people, limit water release and preserve useful information for the repair team.
Burst Pipe Repairs
A burst or split pipe requires rapid isolation first, followed by a repair suited to the pipe material, failure point and surrounding condition.
Emergency Plumbing
Urgent leaks, burst pipes and uncontrolled water can cause expensive secondary damage. The first priority is to make the situation safe and stop the water where possible.
